Frequently Asked Questions
Everything you need to know about your beauty journey with us.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your package ships, we will send a tracking link so you can monitor its progress in real-time.
Are your products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All As I Am products are 100% cruelty-free, and the majority of our collection is vegan-friendly.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary depending on the destination but typically range from 7-14 business days.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return unopened products within 30 days of delivery for a full refund.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 1 hour of placing your order by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your specific location.