Returns & Exchanges

We want you to love your curls, so if you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all eligible beauty products. Please ensure items are in their original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original shipping box and attach the prepaid return shipping label provided via email.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a pickup; ensure the label is scanned to track the progress of your return.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.